If you are late for your appointment....
When you book an appointment with us at A Spa Above, your appointment is scheduled with a therapist, whose time is allocated exclusively to you throughout the duration of that treatment. If you are late for a scheduled appointment, our company policy offers you two options:
1. You may choose to shorten your treatment;
2. You may prefer to reschedule your appointment at a more convenient time. However, a 50% cancellation charge will be incurred with this option.